Effective date: 8/1/2024
Last updated: 3/17/2025

Welcome to Chorus Fragrance (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website chorushome.com (the “Site”) and the purchase of products through our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Use of the Site

Eligibility:

• You must be at least 18 years old to use the Site or make a purchase. By using the Site, you represent that you meet this age requirement.

Account Registration:

• To access certain features of the Site, you may need to create an account. You agree to provide accurate and complete information when registering and to update your account as needed. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

2. Products and Orders

Product Descriptions:

• We strive to ensure that the products displayed on the Site are described accurately and depicted as closely as possible to their true appearance. However, we do not guarantee that product descriptions, images, or other content on the Site are error-free, complete, or current.

Pricing:

• All prices are listed in US Dollars and are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

Order Acceptance:

• When you place an order through the Site, you agree to pay the full amount due for the products and any applicable shipping charges. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or issues with payment processing.

Payment:

• We accept various forms of payment as indicated on the Site. By providing payment information, you represent that you have the legal right to use the payment method provided.

Shipping and Delivery:

• We aim to process and ship orders promptly. Shipping times may vary based on your location and the availability of products. We are not responsible for delays in delivery that are beyond our control.

Returns and Exchanges:

• If you are not satisfied with your purchase, please refer to our Return Policy for information on how to request a return or exchange.

3. Intellectual Property

Ownership:

• All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Chorus Home or our content suppliers and is protected by intellectual property laws.

Limited License:

• You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Any unauthorized use of the Site or its content is prohibited.

4. User Conduct

Prohibited Activities:

• You agree not to engage in any activity that interferes with or disrupts the Site or violates these Terms. This includes, but is not limited to, using the Site for illegal purposes, attempting to gain unauthorized access to the Site, or transmitting any harmful code or content.

User-Generated Content:

• If you submit any content to the Site, including reviews, comments, or images, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and distribute your content. You represent that you have the right to submit such content and that it does not infringe on the rights of any third party.

5. Limitation of Liability

Disclaimer of Warranties:

• The Site and all products and services provided through the Site are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or secure.

Limitation of Liability:

• To the maximum extent permitted by law, Chorus Home and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products through the Site.

6. Indemnification

Indemnity:

• You agree to indemnify, defend, and hold harmless Chorus Home and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

7. Governing Law

Jurisdiction:

• These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of California.

8. Changes to These Terms

Modifications:

• We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Chorus Fragrance, LLC
333 Kearny Street, Fl 6
San Francisco, CA 94108

Mobile Terms of Service

The Chorus Fragrance mobile message service (the "Service") is operated by Chorus Fragrance (“Chorus Fragrance”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Chorus Fragrance’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Chorus Fragrance through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Chorus Fragrance. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18664277241 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Chorus Fragrance mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18664277241 or email support@chorusfragrance.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.